Virtual/ Video Consultations

We are now able to offer Video Consultations with our Doctors. Video/Virtual consults are being used widely these days and can be a very useful option saving travel and wait time for appropriate consults. We hope that offering this service for some consults will help to make things more efficient for everyone.

Examples of Video Consultations:

  • When patient does not need physical examination
  • Travel Medicine consultation
  • Acne management
  • Contraception discussions/repeat scripts
  • Wound checks – following up small wounds.
  • Long term mental health reviews
  • Repeat prescriptions
  • Work and Income Benefit Review
  • Advice/Certification for Off-work
  • Physical access difficulties – long distance from doctor or difficulty coming in

At the bottom of this page is a short video which shows the process, benefits and what can be assessed during a video consultation. 

Enter the virtual waiting room by clicking Enter waiting room here or on the link below.

For more information on how to do a video consult, follow this link How to check in for your video visit

Book in with reception the usual way, and specify request for Video/Virtual Consult. The charge will be the same as for a standard consultation. You can also book and attend a virtual consult through our new patient portal myIndici. 

Booking and attending a virtual consult through myIndici

Please note that the service used, is fully encrypted and the footage of the consultation is destroyed immediately following the call.

a short video which shows the process, benefits and what GPs can assess during a video consultation.
714 Swanson Rd, Swanson, Auckland 0612

09 833 9433

09 832 1206